Frequently Asked Questions

Free Islandwide Delivery Above $120
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Frequently Asked Questions

General

Fresh pies last up to 2 hours without refrigeration in a closed package. Duration may vary according to the environment temperature

‍For freshness and best texture, all pies are to be consumed within the day. With refrigeration, our pies stay good up to 3 days if stored airtight in the chiller/freezer. Just remember to leave it out to defrost for about 15 minutes before serving.

All our pies including the decorations and toppings are baked by our pastry team. You can never find them elsewhere! Our kitchen is located in our flagship store at Haji Lane
 

We are not halal certified.

Unfortunately, we can’t. You may opt for the UNSLICED whole pie so you may portion them at your convenience.

You don’t need to choose up to 10 different flavours. You can decide to pick any flavours in any quantity that adds up to 10 slices.

For customization, we will have to check in with our pastry team. Feel free to share your requests via pies@windowsillpies.sg.

Shipping

A lead time of min 3 days is required

Yes, we provide island-wide delivery services. There is a minimum order of 1 whole pie and delivery fee of $15. Delivery fees will be waived for $120 and above to a single address.